Store Policies

Last updated: September 18, 2026

Shipping and fulfillment

Physical products currently ship to US addresses only. Shipping charges are shown during checkout. Delivery estimates are estimates, not guarantees, and carrier transit estimates do not include order preparation or production time.

Books and made-to-order merchandise may arrive separately. Printify products are produced and shipped by independent print providers; production time is additional to shipping time. Contact me through the contact form for help with any part of your order, including Printify products.

If an order cannot ship within the promised shipping timeframe, I’ll notify you with a revised shipping date and the option to accept the delay or cancel the unshipped portion for a refund. If no shipping timeframe is stated, this notification will be provided if shipment cannot occur within 30 days of ordering.

Physical book returns

Request a return within 30 days of delivery. Books must be unused and in their original condition. For change-of-mind returns, you pay return shipping, and original shipping charges are not refundable. Contact me first for return instructions.

Damaged, defective, or incorrect items

If an item arrives damaged, defective, or incorrect, contact me promptly with your order number and a description of the issue. Keep the item and packaging, and take photos. I’ll arrange a replacement or refund at no additional cost.

Made-to-order Printify products

These products are made specifically for your order, so change-of-mind returns and size exchanges are not accepted. Please check the product details and size information before ordering. Report damage or printing defects within 30 days of delivery so I can arrange a replacement or refund. Photo evidence may be required.

Digital downloads

Your included files are listed on the product page. Downloads become available through your receipt and account after payment, or after completing a free digital order. Digital purchases are for your personal use; please do not redistribute the files.

Digital downloads are generally nonrefundable once accessed. If you made a duplicate purchase, received an incorrect file, or encounter a technical problem, contact me. I’ll provide a replacement file or refund if the issue cannot be resolved.

Cancellations

Contact me immediately if you need to cancel. Orders can be canceled when possible before shipping or production begins. Cancellation is not guaranteed after an order has shipped or entered production.

Refunds

Approved refunds are returned to the original payment method. Bank and payment-provider processing times vary. Free products have no payment to refund.

Tax and privacy

Applicable sales tax is calculated during checkout and shown before payment. See the Privacy Policy for information about personal data.

These policies do not limit any rights or remedies required by applicable law.